The Upper House

24-hour front desk Family rooms Key access Lift Snack bar Luggage storage Garden Bar Shared stationery such as printed menus, magazines, pens, and paper removed Laundry Linens, towels and laundry washed in accordance with local authority guidelines Outdoor furniture Smoke alarms Facilities for disabled guests Pet bowls Fax/photocopying Invoice provided Physical distancing rules followed Golf course (within 3 km) Daily housekeeping First aid kit available Internet services Heating Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Guest accommodation sealed after cleaning Thermometers for guests provided by property Face masks for guests available CCTV outside property Cashless payment available Room service Breakfast in the room CCTV in common areas Shared lounge/TV area Parking Special diet menus (on request) Packed lunches Staff follow all safety protocols as directed by local authorities Picnic area Restaurant Access to health care professionals Wine/champagne Non-smoking rooms Contactless check-in/check-out Terrace Non-smoking throughout Delivered food is securely covered Meeting/banquet facilities All plates, cutlery, glasses and other tableware have been sanitized Ironing service Fire extinguishers Physical distancing in dining areas Food can be delivered to guest accommodation