Helenapolis OTEL

24-hour front desk Family rooms Allergy-free room Key access Key card access Car hire Lift Luggage storage Shared stationery such as printed menus, magazines, pens, and paper removed Strollers Baby safety gates Designated smoking area Billiards Bicycle rental Laundry Linens, towels and laundry washed in accordance with local authority guidelines Kids' outdoor play equipment Outdoor furniture Smoke alarms Fax/photocopying Invoice provided Physical distancing rules followed Sun terrace Daily housekeeping Security alarm Express check-in/check-out First aid kit available Internet services Heating Breakfast takeaway containers Indoor play area Air conditioning Concierge service Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Grocery deliveries Board games/puzzles Table tennis Guest accommodation sealed after cleaning Thermometers for guests provided by property Face masks for guests available CCTV outside property Property is cleaned by professional cleaning companies Cashless payment available Room service Mobile app for room service CCTV in common areas Shared lounge/TV area Vending machine (drinks) Games room Private check-in/check-out Staff follow all safety protocols as directed by local authorities Access to health care professionals Shuttle service Soundproof rooms Non-smoking rooms Contactless check-in/check-out Terrace Non-smoking throughout Delivered food is securely covered Meeting/banquet facilities All plates, cutlery, glasses and other tableware have been sanitized Tour desk Ironing service Screens or physical barriers placed between staff and guests in appropriate areas Fire extinguishers Physical distancing in dining areas Food can be delivered to guest accommodation