The Hera Platinum Hotel

24-hour front desk 24-hour security Key card access Lift Foot massage Luggage storage Head massage Shared stationery such as printed menus, magazines, pens, and paper removed Designated smoking area Neck massage Steam room Laundry Linens, towels and laundry washed in accordance with local authority guidelines Couples massage Smoke alarms Hand massage Safety deposit box Fax/photocopying Fitness/spa locker rooms Physical distancing rules followed Daily housekeeping Security alarm Airport drop off Airport pick up Airport shuttle First aid kit available Internet services Heating Air conditioning Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Massage Massage chair Thermometers for guests provided by property Face masks for guests available CCTV outside property Cashless payment available Room service CCTV in common areas Shared lounge/TV area Staff follow all safety protocols as directed by local authorities Restaurant Sauna Non-smoking rooms Back massage Spa lounge/relaxation area Spa facilities Spa/wellness packages Delivered food is securely covered Meeting/banquet facilities All plates, cutlery, glasses and other tableware have been sanitized Full body massage Public Bath Ironing service Screens or physical barriers placed between staff and guests in appropriate areas Fire extinguishers Physical distancing in dining areas