Bentley London

I like most the location and cleanness of the hotel, more about the staff were so nice and helpful.

I loved how accommodating and friendly the staff was. I really felt at home. The hotel was very beautiful and I booked to stay 4 times over a 2-month period.

Lovely hotel in great location. Spacious & comfortable bedroom and bathroom.

The service standard and comfortable decoration in the hotel and room was excellent. The staff were comparably far better than other 'big' hotels in the area. I would definitely stay there again for that reason alone. The shower was exceptional with good water pressure and flow. At the point of booking we asked for a quiet room and when we arrived we were upgraded to a larger room. Yay!

Very quiet property and in excellent location. Luxurious interiors and also room amenities. Reception staff give you individual attention throughout your stay and they do their utmost to accommodate your requests. Hotel is very clean. Excellent SPA facilities including even a Hammam room; Therapist named 'Comfort' is excellent.

I stayed for 4 nights with family. Location is perfect, especially for what we had planned, a match at Stamford Bridge, visits to the museums, etc. Staff were very welcoming and responsive. Hotel is small and good. Room was appropriate for the price. Bed was comfortable, bathrooms were very good.

Staff very good. Room was good as was location.

The hotel does not cater for the volume and therefore staff can offer individual attention. One can have breakfast with dignity and not fight through a crowd, as is the case with most hotels. It is very quiet and the rooms are bigger than standard. Toiletries are high quality, complementing the high quality of the furnishings. The location is upscale. The building is a historical building and the hotel respected this rather than partitioning the much bigger Victorian rooms into much smaller modern ones. The traveller who loves that epoch will find great appeal in this hotel.

Loved the character of the property. The location and tye breakfast was great

Great

Bar closed for refurbishment, no atmosphere. Staff fine, the place is a little tired. Location good.

Quietness, location and staff !