Milestone Hotel Kensington

Room was beautiful, staff were exceptional. Whole experience was wonderful, from the moment you are greeted at the door by the doorman (who was very knowledgeable on local amenities) to checking out. The hotel itself has been exquisitely decorated, and feels luxurious. The staff are just a level above, nothing too much trouble but not overly so, they get it just right. We will definitely be returning and cannot wait to stay longer. The only food we tried was the breakfast and this was lovely.

The bar was like nothing we've seen before in renovated old stables. The breakfast rooms were small, cosy and beautiful designed. We can't wait to stay again!

The Milestone is in the top tier of elegance and refinement. The staff is friendly and helpful. They are genuinely concerned about their guests in a way that the large chains could never duplicate. The level of elegance is unmatched by the mass hotels. The breakfast is sensational as is the bar. I went there for a drink on our third night and got into great conversations with the three servers. The front desk and concierge people were also great. If you enjoy old fashioned elegance this is the place. The location in Kensington, just steps from High Street, the Kensington Palace and the Royal Albert Hall and across the street from Kensington Gardens is also great. We were in London for the first time and took the bus ride around the city, and the bus stops right outside the door, which was convenient. To put icing on the cake, Noel Coward stayed there, and the day after we returned home, we saw "Downton Abbey: The Grand Finale," in which Coward plays a central role.

The staff were excellent and the room was clean and very comfortable. We went to the Albert Hall which was on the door step.

great breakfast and fantastic bar

Welcoming, comfortable and very clean

Beautiful building, spacious clean rooms.

Small hotel but with a lot of facilities and an excellent service. They know to treat clients and they look on every single detail

Exceptional service and a beautiful hotel! The Milestone Kensington is always our go-to hotel when we visit London. The Hotel Manager, Pranav, also upgraded our room, which made my family’s stay even more special.

Best hotel in the uk

The location is excellent. The staff were so friendly and helpful. They really went out of their way to help and give advice on restaurants, shopping, directions etc. The hotel is spotlessly clean, I commented to my husband that it actually sparkles. The shower was so good!! Breakfast was delicious and served in such an elegant setting.

Beautiful hotel with the best staff I’ve encountered in London x

This just isn't a hotel its and experience ! from Check in to Check out everything and everyone were fabulous. Well spoken, polite and professional. I just adored the deco and attention to detail. The exclusive dining room which was so private and quite, super for a dinner where you want to have a conversation. Then breakfast in the morning room was one of the best I've had and the selection was outstanding. Again I adored the decor and the staff so good! I will go back

Friendliness of staff, location, breakfast.

The property upgraded us on arrival. Zen was very personable and thorough. We had just flown in and room was ready on arrival. The doorman Steve was a wealth of information and was always available to help! The rest of the staff was also wonderful and made our stay. I did use the gym. I had a massage that was wonderful.

Beautiful building, immaculately furnished and showcased. We had a deluxe king which was a nice sized room. Staff were lovely and breakfast very good.

The staff were outstanding. Lovely room and excellent breakfast. We loved this hotel and will definitely return!