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24-hour front desk 24-hour security Family rooms Key card access Car hire Lift Luggage storage Emergency cord in bathroom Bar Shared stationery such as printed menus, magazines, pens, and paper removed Laundry Linens, towels and laundry washed in accordance with local authority guidelines Currency exchange Smoke alarms Safety deposit box Facilities for disabled guests Fax/photocopying Invoice provided Physical distancing rules followed Daily housekeeping Security alarm Express check-in/check-out First aid kit available Internet services Business centre Heating Air conditioning Concierge service Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Fruits Guest accommodation sealed after cleaning Thermometers for guests provided by property Face masks for guests available CCTV outside property Property is cleaned by professional cleaning companies Cashless payment available Room service CCTV in common areas Shared lounge/TV area Staff follow all safety protocols as directed by local authorities Access to health care professionals Wine/champagne Soundproof rooms Non-smoking rooms Wheelchair accessible Non-smoking throughout Delivered food is securely covered Meeting/banquet facilities All plates, cutlery, glasses and other tableware have been sanitized Tour desk Ironing service Screens or physical barriers placed between staff and guests in appropriate areas Fire extinguishers Physical distancing in dining areas Food can be delivered to guest accommodation