Novotel Birmingham Airport Terminal Building – NEC

24-hour front desk Family rooms Key access Key card access Lift Luggage storage Bar Shared stationery such as printed menus, magazines, pens, and paper removed Designated smoking area Linens, towels and laundry washed in accordance with local authority guidelines Smoke alarms Safety deposit box Facilities for disabled guests Fax/photocopying Fitness centre Physical distancing rules followed Daily housekeeping Security alarm Express check-in/check-out First aid kit available Internet services Business centre Heating Breakfast takeaway containers Air conditioning Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Guest accommodation sealed after cleaning Thermometers for guests provided by property Face masks for guests available CCTV outside property Property is cleaned by professional cleaning companies Cashless payment available Room service Mobile app for room service Breakfast in the room CCTV in common areas Shared lounge/TV area Parking Special diet menus (on request) Packed lunches Staff follow all safety protocols as directed by local authorities Restaurant Access to health care professionals Wine/champagne Soundproof rooms Non-smoking rooms Non-smoking throughout Delivered food is securely covered Meeting/banquet facilities All plates, cutlery, glasses and other tableware have been sanitized Screens or physical barriers placed between staff and guests in appropriate areas Fire extinguishers Physical distancing in dining areas Food can be delivered to guest accommodation