Grafen House

24-hour front desk 24-hour security Family rooms Key access Luggage storage Shared stationery such as printed menus, magazines, pens, and paper removed Designated smoking area Bicycle rental Linens, towels and laundry washed in accordance with local authority guidelines Currency exchange Pets allowed Fax/photocopying Invoice provided Physical distancing rules followed Daily housekeeping Airport drop off Airport pick up Airport shuttle Airport shuttle (additional charge) Express check-in/check-out First aid kit available Internet services Heating Breakfast takeaway containers Air conditioning Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Guest accommodation sealed after cleaning Thermometers for guests provided by property Face masks for guests available CCTV outside property Property is cleaned by professional cleaning companies Cashless payment available Mobile app for room service CCTV in common areas Parking Private check-in/check-out Trouser press Staff follow all safety protocols as directed by local authorities Access to health care professionals Shuttle service Soundproof rooms Shuttle service (additional charge) Non-smoking rooms Street parking Contactless check-in/check-out Non-smoking throughout Delivered food is securely covered Public transport tickets WiFi available in all areas All plates, cutlery, glasses and other tableware have been sanitized Tour desk Free WiFi Ironing service Screens or physical barriers placed between staff and guests in appropriate areas WiFi Fire extinguishers Physical distancing in dining areas Food can be delivered to guest accommodation