Hotel Grand Heykel

24-hour front desk Family rooms Key card access Lift Luggage storage Garden Shared stationery such as printed menus, magazines, pens, and paper removed Designated smoking area Laundry Linens, towels and laundry washed in accordance with local authority guidelines Currency exchange Smoke alarms Safety deposit box Accessible parking Fax/photocopying Physical distancing rules followed Secured parking Security alarm First aid kit available Internet services Heating Breakfast takeaway containers Air conditioning Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Grocery deliveries Fruits Guest accommodation sealed after cleaning Thermometers for guests provided by property Face masks for guests available CCTV outside property Property is cleaned by professional cleaning companies Cashless payment available Room service Mobile app for room service Breakfast in the room CCTV in common areas Parking Staff follow all safety protocols as directed by local authorities Access to health care professionals Soundproof rooms Non-smoking rooms Street parking Contactless check-in/check-out Terrace Coffee house on site Delivered food is securely covered WiFi available in all areas All plates, cutlery, glasses and other tableware have been sanitized Free parking Free WiFi Ironing service Screens or physical barriers placed between staff and guests in appropriate areas WiFi Physical distancing in dining areas Food can be delivered to guest accommodation