Mercure Exeter Southgate Hotel

24-hour front desk Family rooms Key card access Lift Snack bar Luggage storage Bar Shared stationery such as printed menus, magazines, pens, and paper removed Designated smoking area Linens, towels and laundry washed in accordance with local authority guidelines Outdoor furniture Smoke alarms Safety deposit box Facilities for disabled guests Pet bowls Fax/photocopying Invoice provided Fitness Fitness classes Fitness centre Fitness/spa locker rooms Physical distancing rules followed Daily housekeeping Express check-in/check-out First aid kit available Internet services Heating Breakfast takeaway containers Personal trainer Guest accommodation is disinfected between stays Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Fruits Thermometers for guests provided by property Face masks for guests available CCTV outside property Property is cleaned by professional cleaning companies Cashless payment available Room service Mobile app for room service Breakfast in the room CCTV in common areas Parking Special diet menus (on request) Staff follow all safety protocols as directed by local authorities Restaurant Access to health care professionals Wine/champagne Sauna Non-smoking rooms Spa lounge/relaxation area Contactless check-in/check-out Terrace Non-smoking throughout Delivered food is securely covered Meeting/banquet facilities All plates, cutlery, glasses and other tableware have been sanitized Screens or physical barriers placed between staff and guests in appropriate areas Fire extinguishers Physical distancing in dining areas Food can be delivered to guest accommodation Yoga classes