Sera Nature Hotel & Spa

24-hour front desk 24-hour security Family rooms Key card access Lift Snack bar Luggage storage Garden Shared stationery such as printed menus, magazines, pens, and paper removed Strollers Designated smoking area Laundry Linens, towels and laundry washed in accordance with local authority guidelines Kid-friendly buffet Kid meals Outdoor furniture Lockers Currency exchange Smoke alarms Safety deposit box Facilities for disabled guests Accessible parking Fax/photocopying Invoice provided Physical distancing rules followed Daily housekeeping Security alarm Airport shuttle Airport shuttle (additional charge) First aid kit available Internet services Heating Parking garage Air conditioning Concierge service Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Dry cleaning Grocery deliveries Fruits Guest accommodation sealed after cleaning Thermometers for guests provided by property Face masks for guests available CCTV outside property Property is cleaned by professional cleaning companies Cashless payment available Room service Breakfast in the room CCTV in common areas Shared lounge/TV area Parking Private parking Packed lunches Staff follow all safety protocols as directed by local authorities Restaurant Access to health care professionals Chapel/shrine Sauna Shuttle service Soundproof rooms Shuttle service (additional charge) Non-smoking rooms Hot tub/Jacuzzi Spa and wellness centre Wheelchair accessible Contactless check-in/check-out Terrace Non-smoking throughout Coffee house on site Parking on site Delivered food is securely covered Meeting/banquet facilities WiFi available in all areas All plates, cutlery, glasses and other tableware have been sanitized Toilet with grab rails Free parking Free WiFi Ironing service Screens or physical barriers placed between staff and guests in appropriate areas Valet parking WiFi Fire extinguishers Physical distancing in dining areas Food can be delivered to guest accommodation