Coach & Horses Hotel

Great location for Kew Gardens,10mins walk to rail station, good breakfast, pleasant staff.

Breakfast lovely, location perfect. Alisha in reception exceptional customer sevice

Overall, we had a good stay. The staff were friendly and helpful, and everything was clean and well-maintained — housekeeping came in every day, which was really nice. Unfortunately, the elevator wasn’t working during our stay, which was inconvenient. The location itself is great, but it’s a bit disappointing to see that no small renovations are being done — like fixing cracks, damp spots, and wall damage that could easily make the place feel much fresher. With a little maintenance, this hotel could be truly excellent.

Proper modern inn, thoughtful details, very quiet room. Nice pub downstairs

The location is fabulous for visiting Kew Gardens The underground station is a 7 minute walk. The hotel is clean and comfortable with secure, free parking. It is a friendly hotel and this is our second stay this year.

A wonderful and quiet place near Kew Gardens. Special thanks to Alicja. She's the queen of this hotel! The staff is wonderful, and the rooms are so atmospheric, it's like visiting your grandmother—cozy and warm. Be sure to order breakfast—it's quick and delicious. Imagine the morning, the birds singing outside, and you're enjoying a real English breakfast with aromatic black tea with milk. Delight!

Very convenient for kew gardens. Nice room. Friendly staff. Breakfast was very good.

Staff! Everyone was "very sweet" if you asked my wife, but seriously, very accommodating when needed. Breakfast by the fireplace was wonderful! Bathroom was perfect in size for us (A soaker would have spoiled my wife). Overall, a quaint neighborhood. Being located near multiple tube stations is nice and convenient, as was the drive to get to Heathrow. Onsite parking....Brilliant!!!

The hotel was in Kew & 10 mins walk to Kew gardens. The room was lovely, nicely decorated and had a good bathroom. Breakfast was good, and there was a good selection. There's parking in a locked car park under the hotel. It's a 10 minute walk to the rail station to get into central London or into Richmond. We found the staff very friendly. They do cooked meals at the hotel but can't comment on those as we'd eaten in Richmond. There are a handful of pubs and restaurants nearby for eating out (within 10 mins walk), or nearby Richmond has lots too but you'd need to drive or get the train.

Welcoming staff, helpful to a single traveller.

I liked the interior design, it was comfortable, the staff friendly and helpful.

Very kind professional staff

Adequate car parking Nice atmosphere Friendly staff

From the minute we checked in we felt welcome, from all the bar staff, and particularly from the receptionist. Rarely have we enjoyed such an experience as we did at this hotel. The restaurant staff were equally most pleasant, efficient and very attentive. Our one small hiccup at dinner was dealt with satisfactorily and promptly. Our room was absolutely charming and spacious.

This little gem of a boutique pub/hotel is worth the visit to Kew. Located close to the Kew Botanical Gardens, it has taken that theme to heart in it's decor. Many of the rooms have recently been redone and are so cozy and comfortable. The staff is warm and welcoming and couldn't be more helpful. Alicia, who runs reception, is outstanding and offers guests the best possible customer service. I will definitely visit again and plan a longer stay!Th

Super clean, super friendly and in a great location.

Room was great, had everything you needed and more! You can order anything to your room. We had lunch and breakfast here in the restaurant, great location if you are coming from far as straight off the circular. Secure car park as well.