The Elephant & Castle Hotel

Family rooms Key card access Garden Bar Shared stationery such as printed menus, magazines, pens, and paper removed Linens, towels and laundry washed in accordance with local authority guidelines Outdoor furniture Fax/photocopying Physical distancing rules followed Golf course (within 3 km) Daily housekeeping First aid kit available Internet services Heating Breakfast takeaway containers Guest accommodation is disinfected between stays Hand sanitizer in guest accommodation and key areas Guests have the option to cancel any cleaning services for their accommodation during their stay Process in place to check health of guests Use of cleaning chemicals that are effective against Coronavirus Fruits Guest accommodation sealed after cleaning Face masks for guests available Cashless payment available Room service Breakfast in the room Parking Special diet menus (on request) Packed lunches Staff follow all safety protocols as directed by local authorities Wine/champagne Non-smoking rooms Contactless check-in/check-out Terrace Non-smoking throughout Delivered food is securely covered Meeting/banquet facilities All plates, cutlery, glasses and other tableware have been sanitized Screens or physical barriers placed between staff and guests in appropriate areas Physical distancing in dining areas Food can be delivered to guest accommodation